ELT Group Explains Integration of AI into Its Processes and Products

Advancements in AI Integration by ELT Group at SeaFutures 2025

Overview of New Initiatives

At the recent SeaFutures 2025 conference in La Spezia, Italy, ELT Group announced two innovative initiatives focused on the intersection of artificial intelligence (AI), augmented reality (AR), and virtual reality (VR) technologies. These projects aim to revolutionize maintenance training and customer service management in defense operations.

Virtual & Extended Reality for Maintenance and Training

The first initiative, titled “Virtual & Extended Reality for Maintenance and Training,” introduces an immersive learning model that simulates real-world maintenance tasks in a controlled digital environment.

Key Features:

  • Immersive Learning: Technicians can navigate simulated spaces, manipulate equipment, and rehearse complex procedures, allowing for error correction without the risks associated with physical training.
  • Enhanced Training Efficacy: This method is designed to streamline the training curve for new hires, significantly boosting productivity and ensuring a safer work environment.
  • Knowledge Preservation: Digitizing maintenance procedures helps retain corporate expertise while mitigating the risks associated with skill attrition.

Expected Benefits:

  • Cost Efficiency: The initiative aims to deliver measurable reductions in training costs and operational expenditures.
  • Improved Autonomy: Technicians will gain greater independence in their roles, leading to higher safety standards.

Maintenance and Customer Service Knowledge Management

The second initiative, “Maintenance and Customer Service Knowledge Management,” revolves around the deployment of a generative AI-powered virtual assistant known as Bright ELT Assistant (BEA). This digital companion is tailored to facilitate communication between maintenance technicians and provides:

  • Natural Language Interaction: BEA engages technicians in real time, offering immediate responses, operational suggestions, and references to past resolved cases.
  • Real-Time Support: This initiative aims to decrease diagnostic durations and enhance precision during technical interventions.
  • Skill Preservation: The system captures the expertise of senior technicians, ensuring that valuable knowledge is not lost.

Remote Assistance Capabilities:

ELT Group emphasized the potential for remote maintenance support in challenging environments. Technicians can deliver immersive assistance from afar, which promotes both safety and operational efficiency.

Financial Implications

ELT Group forecasts a 10% reduction in average intervention duration and technician deployment within two years, potentially increasing to a 20% savings by the third year. Additional revenue streams will emerge from offering this technology as a value-added service, particularly beneficial to clients in remote areas.

AI Integration Across Defense Systems

ELT Group is also incorporating AI into various defense products that demand rapid scenario evaluation and data processing. The commitment to keeping a human operator in the decision-making loop remains steadfast, with a focus on enhancing capabilities through AI, rather than completely automating decision-making.

Notable Applications:

  • Counter-Unmanned Aircraft Systems (C-UAS): AI is employed in monitoring systems to detect real threats versus false alarms, with significantly improved response times.
  • Electromagnetic Warfare Solutions: AI aids in planning and executing operations, enhancing operational effectiveness.
  • Cybersecurity Innovations: The company is advancing behavioral analysis tools to preemptively identify threats, facilitating quicker response times to potential breaches.

Strategic Commentary

Domitilla Benigni, CEO and COO of ELT Group, highlighted the transformative role of AI in defense, stating it acts as a catalyst for integrating innovative technologies and enhancing operational capabilities. The projects underline a strategic shift that not only fosters immersive training and customer support improvements but also optimizes response mechanisms in extremely sophisticated military environments.

In summary, ELT Group’s recent initiatives signify a considerable leap forward in the application of advanced technologies in defense operations, showcasing a commitment to improving both training and operational efficacy through the innovative use of AI and immersive technologies.

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